HappyDate: April 11, 2025By: Gerry KerseyFrom: Surrey, British Columbia, Canada
Happy with our purchase and appreciate all in-store staff. Special thanks to the personal support from the owners and in home adjustments to the treadmill.
Customer serviceDate: April 5, 2025By: Mark PachecoFrom: Maple Ridge, British Columbia, Canada
Hi there. I felt the young lady that helped me was caring and genuinely interesting in giving good service. She was happy, friendly and listened well. Sometimes you don't always get friendly service or see happy people in general.
She answered my questions and searched out products on her laptop and showed me. She gave me options of items and prices. She showed she cared. I saw that in her service to the previous customer also. Definitely a good place to shop. I shopped here years ago and still have the products and they work very well. Thank you for a good experience. I am glad I bought something. All the best.
Sales experienceDate: April 1, 2025By: Marian NicholsFrom: Surrey, British Columbia, Canada
Great customer service. A pleasure to purchase from them. They were very knowledgeable and helpful.
Thank you.
Excellent customer service!Date: March 29, 2025By: Lisa HudkinsFrom: New Westminster, British Columbia, Canada
I came to the store on a busy Saturday and the young lady that helped my sister and I with our purchases was outstanding. Although she was with another customer, we were quickly acknowledged and invited to look around while she finished with her current customer.
We were a little uncertain about what exactly we wanted to buy and she was very well informed about the fitness equipment both in stock, and available to be brought in as a special order.
We ended up very happy with our purchases and will definitely return for our future needs.
Great service, great productsDate: March 22, 2025By: BrianFrom: Kelowna, British Columbia, Canada
Just wanted to say thanks for the excellent service and quick order processing!
Very happy customerDate: March 14, 2025By: Wayne RothenbergerFrom: Coquitlam, British Columbia, Canada
I recently made a purchase from Great Life Fitness and I had a very pleasant experience. I was looking for some equipment for my small, home gym and came into the store looking for what I thought I needed. I dealt with Paige and she patiently showed me a variety of products. I ended up purchasing a product I didn’t even know existed. The experience was really good and I will definitely be back.
Great Selection, Excellent ServiceDate: March 11, 2025By: Paul OlynekFrom: Surrey, British Columbia, Canada
Quick response to my questions and fast bringing in additional items I wanted for building a productive home gym. I'm now a repeat shopper and expect I'll be returning for more in the future. Definitely worth visiting to see what they have in store.
ServiceDate: March 10, 2025By: Joe Da SilvaFrom: Surrey, British Columbia, Canada
Great advice on product and friendly service!
Had what I was looking forDate: March 5, 2025By: Brian McKayFrom: Pitt Meadows, British Columbia, Canada
First time shopping there.
Great service, friendly knowledgeable staff.
They had what I was looking for.
Will buy from this store again.
My new treadmillDate: February 18, 2025By: Haydn ColleyFrom: Mission, British Columbia, Canada
After my last treadmill finally gave out the service individual suggested Great Life Fitness. I was able to purchase my new treadmill online. They immediately contacted me to let me know that the one I purchased was on back order and provide options. I let them know that I was ok with that. They provided me expected time delivery. From purchasing, communication to final delivery everything went according to plan and i have appreciated the ease and service of the whole process. I am up and running !
